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Power-West Industries is looking to expand our team!


We have been servicing British Columbia's generator needs since 1975 and focus on the rental, installation, service and sales of new and used diesel, gas, natural gas & propane powered industrial generators from a variety of manufacturers.

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    Job Openings

    Shop Service Technician

    Shop Service Technician

    Location

    South Surrey, BC

    Salary and Benefits

    Benefits: Company Events, Dental care, Vision care, Disability insurance, Extended health care, Paid time off, Tuition reimbursement

    Job Type

    Full-time, Permanent

    About Us

    Power-West Industries Ltd., located in Surrey, B.C., is looking to add a Shop Service Technician to our team!

    We have been servicing British Columbia generator needs since 1975 and Vancouver Island since 2020 with the focus on the service and sales, rental, and installation of new and used diesel, natural gas, & propane powered industrial generators from a variety of manufacturers.

    The Opportunity:

    The Shop Service Technician has a primary focus on activities related to physical shop and building facility, service vehicles, rentals, as well as new and used equipment.

    Qualifications/Experience:
    • High School Diploma
    • Electrical experience with AC/DC low voltages desired
    • Basic knowledge of Internal Combustion Engines & Electricity
    • Basic troubleshooting skills; be able to evaluate, repair and operate gensets
    • Maintain and repair building grounds and/or equipment as well as perform other maintenance functions
    • Skilled in operation of forklift
    • Current driver licence (Class 5) is an asset
    • Computer and accurate data entry skills
    Primary Responsibilities:
    • Maintains a well-organized and safe work environment – ensures all necessary safety controls are in place; MSDS sheets and other safety materials are accessible and available as required.
    • Keep work areas, shop floor and other areas clean and maintained
    • Performs with shipping and receiving as necessary; operate forklift
    • Manages recyclables and waste:
      • Waste oil & coolant
      • Recycle plastic, cardboard, oil filters, beverage containers, paper, batteries, metals, etc.
    • Schedule and perform regular maintenance of shop vehicles according to fleet management policy
    • Ensures rental units are operational throughout the entire rental process – (ie., tire pressure, licence plates, full fuel tanks)
    • Performs troubleshooting, preventative maintenance, and repairs on all rental and used equipment including:
      • Checking units in and out
      • PM Service intervals, including units on-site with customers
      • Follows all safety rules, including perform lock out/tag out procedures
    • Prepares new equipment for commissioning as directed by sales.
    • Works as directed with other technicians – help load & unload equipment and supplies.
    • Works in coordination mostly with technicians and parts person, and develops a collaborative relationship with the rest of the team to establish efficient workflow making the best use of time to reduce/eliminate duplication of efforts and unnecessary work.
    Schedule

    Monday to Friday

    At Power-West, our goal is not to be good. It’s to be extraordinary. Extraordinary performance comes from extraordinary people. And the foundation for extraordinary people is extraordinary culture. Our culture is what sets us apart and what makes us leaders in service.

    To Apply

    If you feel you meet the above qualifications and are looking for long-term employment with plenty of opportunity for career-growth – please apply with a copy of your resume at careers@powerwest.ca or using the form above.

    We look forward to hearing from you!
    Generator Field Service Technician -Vancouver Island

    Generator Field Service Technician - Vancouver Island

    Location

    Vancouver Island, BC

    Salary and Benefits

    Salary: $30 - $40 per hour based on experience
    Benefits: Company Vehicle, Company Events, Dental care, Vision care, Disability insurance, Extended health care, Paid time off, Tuition reimbursement, expenses and other position-specific perks.
    Additional pay: Overtime pay

    Job Type

    Full-time, Permanent

    About Us

    Power-West Industries Ltd., located in Victoria, B.C., is looking to add a Generator Field Service Technician to our Vancouver Island team!

    We have been servicing British Columbia generator needs since 1975 and Vancouver Island since 2020 with the focus on the service and sales, rental, and installation of new and used diesel, natural gas, & propane powered industrial generators from a variety of manufacturers.
    To learn more about us, please visit our web page at: www.powerwest.ca.

    The Opportunity:

    As a Field Service Technician, you will be the ‘face’ of the company for the Service Department for our growing customer base. As a primary technical support contact your focus will include effective and consistent delivery of maintenance and operational excellence that enhances the company’s core values and purpose.

    You will be responsible for preventative maintenance, servicing, diagnosing and executing complex repairs to generators and associated components at our customer’s facilities as well as participating in the installation and commissioning of new generators.

    Qualifications/Experience:
    • Hold a provincial qualification in at least one of the following fields: diesel engine, heavy-duty, mechanic, or electrician.
    • Experienced with different makes/models/manufactures of power generation equipment and associated components including fuel systems, cooling, heating, driveline, exhaust, transfer switches.
    • Excellent at problem-solving/trouble-shooting – proven history of being able to solve complex problems, source appropriate additional resources where required and follow jobs through to completion.
    • Assets include ASTTBC certification or willingness to demonstrate your ability to become certified as a Registered Fire Protection Technician with ASTTBC.
    • Knowledgeable of current CSA282 requirements
    • Customer-service focused – able to build and sustain long-term customer relationships.
    • Proven ability to manage conflict effectively.
    • Professional demeanor.
    • Understand importance for a clean and organized work area.
    Primary Responsibilities:
    • Develop and maintain productive customer relationships and provide prompt and efficient support for customer needs.
    • Repair, troubleshooting, start-up and maintenance of mobile and power plant electrical generators and associated equipment including engine controllers, voltage regulators, control wiring, engine monitoring devices, alternators, load banks and safety systems.
    • Escalate unresolved issues as needed.
    • Establish and maintain excellent communication with office support staff and other management.
    • Provide technical support required for accurate quoting, scheduling and follow ups.
    • Complete and accurate documentation, representative of the work completed - including job work orders, service reports, deficiencies, clock events, and warranty claims per established systems.
    • Provides on call services as part of the field service team rotation -overtime and Saturday availability will be required!
    • Maintain service and fleet equipment/tools for safety and proper operation/cleanliness.
    • Comply with all required Health & Safety and environmental protocol including safe transport and disposal of hazardous materials (fluids, batteries, etc.); documenting and reporting all issues/occurrences to supervisor and appropriate site contacts.
    • Maintain clean work site, professional appearance and manner in all dealings.
    • Actively contribute to the ‘continuous learning’ culture of the company
    Requirements:
    • MUST have driver licence – Class 5.
    • MUST have basic computer and accurate data entry skills

    At Power-West, our goal is not to be good. It’s to be extraordinary. Extraordinary performance comes from extraordinary people. And the foundation for extraordinary people is extraordinary culture. Our culture is what sets us apart and what makes us leaders in service.

    Schedule

    Monday to Friday – Overtime – On Call

    To Apply

    If you feel you meet the above qualifications and are looking for long-term employment with plenty of opportunity for career-growth – please apply with a copy of your resume at careers@powerwest.ca or using the form above.

    We look forward to hearing from you!
    Generator Field Service Technician - South Surrey

    Generator Field Service Technician - South Surrey

    Location

    South Surrey, BC

    Salary and Benefits
    Salary: $30 - $40 per hour based on experience
    Benefits: Company vehicle, Company events, Dental care, Vision care, Disability insurance, Extended health care, Paid time off, Tuition reimbursement, expenses, and other position-specific perks.
    Additional Pay: Overtime pay

    Job Type

    Full-time, Permanent

    About Us

    Power-West Industries Ltd., located in Surrey, B.C., is looking to add a Generator Field Service Technician to our team!

    We have been servicing British Columbia generator needs since 1975 and Vancouver Island since 2020 with the focus on the service and sales, rental, and installation of new and used diesel, natural gas, & propane powered industrial generators from a variety of manufacturers.
    To learn more about us, please visit our web page at: www.powerwest.ca.

    The Opportunity:

    As a Field Service Technician, you will be the ‘face’ of the company for the Service Department for our growing customer base. As a primary technical support contact your focus will include effective and consistent delivery of maintenance and operational excellence that enhances the company’s core values and purpose.

    You will be responsible for preventative maintenance, servicing, diagnosing and executing complex repairs to generators and associated components at our customer’s facilities as well as participating in the installation and commissioning of new generators.

    Qualifications/Experience:
    • Hold a provincial qualification in at least one of the following fields: diesel engine, heavy-duty, mechanic, or electrician.
    • Experienced with different makes/models/manufactures of power generation equipment and associated components including fuel systems, cooling, heating, driveline, exhaust, transfer switches.
    • Excellent at problem-solving/trouble-shooting – proven history of being able to solve complex problems, source appropriate additional resources where required and follow jobs through to completion.
    • Assets include ASTTBC certification or willingness to demonstrate your ability to become certified as a Registered Fire Protection Technician with ASTTBC.
    • Knowledgeable of current CSA282 requirements
    • Customer-service focused – able to build and sustain long-term customer relationships.
    Primary Responsibilities:
    • Develop and maintain productive customer relationships and provide prompt and efficient support for customer needs.
    • Repair, troubleshooting, start-up and maintenance of mobile and power plant electrical generators and associated equipment including engine controllers, voltage regulators, control wiring, engine monitoring devices, alternators, load banks and safety systems.
    • Escalate unresolved issues as needed.
    • Establish and maintain excellent communication with office support staff and other management.
    • Provide technical support required for accurate quoting, scheduling and follow ups.
    • Comply with all required Health & Safety and environmental protocol including safe transport and disposal of hazardous materials (fluids, batteries, etc.); documenting and reporting all issues/occurrences to supervisor and appropriate site contacts.
    • Maintain clean work site, professional appearance and manner in all dealings.
    • Actively contribute to the ‘continuous learning’ culture of the company
    Requirements:
    • MUST have driver licence – Class 5.
    • MUST have basic computer and accurate data entry skills

    At Power-West, our goal is not to be good. It’s to be extraordinary. Extraordinary performance comes from extraordinary people. And the foundation for extraordinary people is extraordinary culture. Our culture is what sets us apart and what makes us leaders in service.

    Schedule

    Monday to Friday – Overtime – On Call

    To Apply

    If you feel you meet the above qualifications and are looking for long-term employment with plenty of opportunity for career-growth – please apply with a copy of your resume at careers@powerwest.ca or using the form above.

    We look forward to hearing from you!
    Parts Person

    Parts Person

    Location

    South Surrey, BC

    Salary and Benefits
    Salary: $26 - $28 per hour
    Benefits: Company Events, Dental care, Vision care, Disability insurance, Extended health care, Paid time off, Tuition reimbursement

    Job Type

    Full-time, Permanent

    About Us

    Power-West Industries Ltd., located in Surrey, B.C., is looking to add a Parts Person to our team!

    We have been servicing British Columbia generator needs since 1975 and Vancouver Island since 2020 with the focus on the service and sales, rental, and installation of new and used diesel, natural gas, & propane powered industrial generators from a variety of manufacturers.
    To learn more about us, please visit our web page at: www.powerwest.ca.

    Qualifications/Experience:
    • Committed to customer service
    • A minimum of two years’ experience in parts department
    • Computer skill – Quickbooks, ServiceTrade, Asana experience is an asset
    • Accuracy and high attention to detail
    • Generator and generator consumables knowledge is an asset
    • Filters knowledge is an asset
    Primary Responsibilities:
    • Properly identifying needed items for each job
    • Creating PO for each order in the system
    • Placing orders by phone or online using the computer database or parts catalogues
    • Checks in parts as received, matches packing list to parts order
    • Receiving of new generators, equipment, and consumables, ensuring no damage upon arrival/delivery
    • Entering parts information to the system – updating when necessary
    • Updating parts prices in the system regularly
    • Adding invoices, Bill of Ladings, packing lists, etc into the system
    • Maintains documents, files and records
    • Managing phone calls and emails
    • Ensuring parts area is accessible and safe for employees
    • Keep counters, parts storage area clean and neat
    Requirements:
    • MUST have strong computer and accurate data entry skills

    At Power-West, our goal is not to be good. It’s to be extraordinary. Extraordinary performance comes from extraordinary people. And the foundation for extraordinary people is extraordinary culture. Our culture is what sets us apart and what makes us leaders in service.

    Schedule

    Monday to Friday

    To Apply

    If you feel you meet the above qualifications and are looking for long-term employment with plenty of opportunity for career-growth – please apply with a copy of your resume at careers@powerwest.ca or using the form above.

    We look forward to hearing from you

    We look forward to hearing from you!
    Service Support Coordinator

    Service Support Coordinator

    Location

    South Surrey, BC

    Salary and Benefits
    Salary: $40,000.00-$50,000.00 per year
    Benefits: Dental care, Vision care, Extended health care, Paid time off, Company Events, Tuition reimbursement

    Job Type

    Full-time, Permanent

    About Us

    Power-West Industries Ltd., located in Surrey, B.C., is looking to add a Service Support Coordinator to our team!

    We have been servicing British Columbia generator needs since 1975 and Vancouver Island since 2020 with the focus on the service and sales, rental, and installation of new and used diesel, natural gas, & propane powered industrial generators from a variety of manufacturers.
    To learn more about us, please visit our web page at: www.powerwest.ca.

    ROLE SUMMARY

    As a Service Support Coordinator, you are the first point of contact for most telephone inquiries for sales, rentals, and preventative maintenance, and are also the “face” of the company’s Service Department. The primary focus is the Service Department, advancing the sales process by scheduling site visits, preparing and providing PM quotations for customers, organizing the work schedule and resources and materials for technicians, and facilitating the timely completion of each job. In addition, the Service Support Coordinator manages the administration of the preventative maintenance program from scheduling through documentation, follow up and reporting.

    Primary Responsibilities:
    • Responding in a timely manner to all customer inquiries, directing the customer to the relevant team member for assistance
    • Managing customer inquiries related to the Service Department (phone, email, fax) and providing PM quotes as requested, copies of service reports, or other information needed to support the customer
    • Scheduling “look ats”; discussing with technicians the nature of the visit and ensuring technicians have the direction they need to gather the appropriate information and avoid return trips
    • Upon receipt of completed “look at” sheet, updating customer information, forwarding relevant information to other team members, preparing and following up on PM services quotes as required
    • Creating log books for technicians and ensuring log books are available at each customer site
    • On a continual basis, identifying and coordinating preventative maintenance schedules and reviewing for status and next steps
    • Ensuring scheduling optimizes the travel schedule for the technicians and minimizes costs for both the customer and Power West Industries Ltd.
    • Ensuring scheduling optimizes the travel schedule for the technicians and minimizes costs for both the customer and Power West Industries Ltd.
    • Ensuring all required items are on the job correctly to facilitate parts ordering
    • Coordinating parts ordering with parts department and ensuring all parts are available prior to scheduling the job
    • Creating required weekly and periodic internal jobs, reviewing comments and clocking events to ensure all billable time is captured accurately, forwarding completed jobs to manager for closing
    • After jobs are completed, updating customer data in ServiceTrade to ensure the database remains current, and accurate, ensuring all clock time is correct, paperwork is complete, deficiencies are noted and services are up-to-date and accurate
    • Providing required reporting including Service Links and status updates
    • Forwarding completed jobs to be invoiced to the Service Admin Manager for closing
    • Providing backup as service meeting host and providing administrative support as required
    KNOWLEDGE AND EXPERIENCE:
    • Post-secondary diploma/degree in a related field is preferred
    • A minimum of two years’ experience in a high-volume, customer-service driven environment
    • Project management experience is preferred and related experience such as scheduling, database management, quotes and other sales-related correspondence
    • Preference given to those with technical, trades, or service industry experience
    • Some experience with collaboration software such as Asana, Monday, or other project management platforms is an asset
    COMPETENCIES AND PERSONAL CHARACTERISTICS:
    • Ability to manage multiple priorities, completing all tasks in a way to ensure technicians have all the information, materials, and resources they need to complete their work and achieve high levels of customer satisfaction
    • Excellent, professional verbal and written communication skills with internal and external stakeholders, facilitating a common understanding of customers’ needs and Sales Department objectives and strategies
    • Demonstrated customer service skills, handling inquiries with a sense of urgency and service orientation; ensuring timely follow-up with customers; continually searching for ways to improve customer service
    • Ability to work independently and in cooperation with others, contributing as a team player and developing a collaborative relationship with all Power West associates
    • Demonstrated process improvement skills by deploying the right skills people to the right jobs, doing the right things to achieve the right results as determined by the Service Department objectives and meeting all company reporting and monitoring requirements
    • Accuracy and high attention to detail, entering data, processes, inquiries, schedules accurately and completely
    Requirements:
    • MUST have strong computer and accurate data entry skills

    At Power-West, our goal is not to be good. It’s to be extraordinary. Extraordinary performance comes from extraordinary people. And the foundation for extraordinary people is extraordinary culture. Our culture is what sets us apart and what makes us leaders in service.

    Schedule

    Monday to Friday

    To Apply

    If you feel you meet the above qualifications and are looking for long-term employment with plenty of opportunity for career-growth – please apply with a copy of your resume at careers@powerwest.ca or using the form above.

    We look forward to hearing from you!
    Intermediate Accountant

    Intermediate Accountant

    About Us

    Since 1974, Power-West Industries has been a premier provider of power generation solutions across the Lower Mainland. Specializing in the sale, service, preventative maintenance, rental, and complete turn-key installation of emergency and back-up generators. Our second-generation business has been built on its solid reputation for outstanding customer service, quality products, and the hard work and dedication of our people. We currently have an opening for an Intermediate Accountant to join our administration team. Our office is in the Campbell Heights area of South Surrey.

    About the Position

    The Intermediate Accountant will work directly with the Senior Accountant and perform a variety of accounting tasks A/R, A/P, account reconciliations, month-end support including bank reconciliations, tax remittances, and payroll along with preparation of financial reports as directed, tracking inventory and fixed assets. The position is varied, involves interaction both internally and externally, and requires strong attention to detail and process flow. This is a significant career opportunity for the right individual looking to develop their accounting career in a growing entrepreneurial business.

    About You

    For primary consideration, you must offer the following:

    • Minimum three years experience of accounting experience in a high volume, service environment, working with GL, inventory, account reconciliations, and month end processes
    • Payroll experience would as asset
    • Familiarity with monthly and year-end financial statements for a small-to-mid-size company.
    • Strong systems orientation, fluency in the use of QuickBooks, or a similar program; and great working knowledge of Microsoft Office.
    • Formal accounting certificate; ideally working toward your CGA/CPA designation
    • Proven ability to work effectively as a team player in an open office environment, and the demonstrated willingness to learn and adapt to a variety of tasks and challenges.
    • Strong organization skills, accuracy and detail-orientation are integral to success in this role
    • A vehicle is essential for transportation to and from work

    Power-West offers competitive compensation and benefits, support for ongoing training and development, and a dynamic, action-oriented work environment. This is a full-time position, Monday through Friday.

    To Apply

    If you feel you meet the above qualifications please apply with a copy of your resume at careers@powerwest.ca or using the form above.

    Senior Accountant

    Senior Accountant

    About Us

    Since 1974, Power-West Industries has been a premier provider of power generation solutions across the Lower Mainland. Specializing in the sale, service, preventative maintenance, rental, and complete turn-key installation of emergency and back-up generators. Our second-generation business has been built on its solid reputation for outstanding customer service, quality products, and the hard work and dedication of our people. We currently have an opening for a Senior Accountant to join our administration team. Our office is in the Campbell Heights area of South Surrey.

    About The Position

    The Senior Accountant will report directly to the President and will be responsible for the completion of all accounting tasks. This role will be primarily responsible for the timely, accurate reporting of month-end and year-end financial statements. This position will be responsible for supervising the intermediate accountant and other administrative team members who have accounting related tasks. This position is varied, hands-on and involves interaction both internally and externally. The successful candidate must have a strong attention to detail, accuracy, and time management skills. They will be involved in the development and maintenance of strong accounting processes. This is a significant career opportunity for the right individual looking to develop their accounting career in a growing entrepreneurial business.

    About You

    For primary consideration, you must offer the following:

    • Minimum five years accounting experience in a high volume, service environment, working with GL, A/P, A/R, fixed assets, inventory, account/bank reconciliations, cash-flow, budget and month-end and year end processes.
    • Must have hands-on experience preparing and approving data for an out-sourced payroll system for a small number of employees. Excellent knowledge of Employment Standards Act of BC is required.
    • Strong systems orientation, fluency in the use of QuickBooks, or a similar program; and great working knowledge of Microsoft Office.
    • Formal accounting education is necessary; a great position for a recent grad working towards your CPA designation
    • Proven ability to work effectively as a team player in an open office environment, and the demonstrated willingness to learn and adapt to a variety of tasks and challenges.
    • A vehicle is essential for transportation to and from work

    Power-West offers competitive compensation and benefits, support for ongoing training and development, and a dynamic, action-oriented work environment. This is a full-time position, Monday through Friday.

    To Apply

    If you feel you meet the above qualifications and are looking for long-term employment please apply with a copy of your resume at careers@powerwest.ca or using the form above.